RealQuest Help

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• Is there a refund policy?
• How am I billed for RealQuest downloads?
• When I look at the Excel sheet after I downloaded and formatted the APN’s, it looks like there are a lot of duplicate APN’s but with different owners, specifically in Colorado. Why is this? How can I fix it?
• What do I do if I have problems with the data?
• When I pull records in RealQuest, it only lets me pull a few or says that I have pulled too many for my limit. How do I fix this?
• What do I do if my APN’s from RealQuest look like this: : 5.01E+11 (scientific) and need to look like this 500734000000 (a real number)?